End-to-end services
Forward Deployed AI Engineering
An engineer inside your team who builds the CRM, the website, the mobile app, the AI agents and the automations your people will actually use, then runs them until handover.
You get: a working system in weeks, in your stack and your name.
What we build and run
AI Agents & Agentic Workflows
One engineer builds agents that work inside your existing tools, not a chatbot demo that never touches production.
CRM Implementation
One engineer builds the data model, pipelines and automation, migrates your records, and trains your team to run it.
Workflow Automation
One engineer maps the manual steps your team repeats and replaces them with automation you can see, trust and change.
Websites & Landing Pages
One engineer builds and ships the site, connects every form to your CRM, and leaves you a site your team can edit.
Mobile Apps
One engineer scopes, builds and ships a mobile app tied to your CRM and data, not a generic app-builder template.
Reporting & Dashboards
One engineer builds reporting that pulls from your real systems automatically, so your Monday meeting starts with numbers, not a scramble.
AI Efficiency Audit
One engineer spends two weeks inside your operation and hands you a scoped, costed plan for what to automate first.
The Tugam Growth Engine
AI carries the volume. People make the calls.
- A Forward Deployed AI Engineer embeds with the client's team, builds the system inside the real workflow and hands it over in a state the team can run, a model created at Palantir and now used by OpenAI and Anthropic.
- Roughly a third of CRM projects and about 95 percent of enterprise AI pilots fail to deliver measurable value, and the common cause is a missing owner for the translation between tool and workflow.
- Tugam builds CRM implementations, websites and booking flows, mobile apps, AI agents and reporting automation on platforms the client's team can administer, in six-week deployment cycles.
- Tourism is the reference sector, drawn from the founder's experience running a HubSpot instance across 60+ offices, but the same method applies to any organisation with several locations and one pipeline to manage.
Questions we get
What is a Forward Deployed AI Engineer?
How is an FDE different from an agency or a systems integrator?
What does Tugam build in a six-week deployment?
Is forward deployed engineering only for tourism companies?
Related reading
HubSpot vs Salesforce vs Pipedrive: Choosing a CRM for 2026
A twelve-person sales team that just outgrew a shared spreadsheet always ends up staring at the same three names. The right choice is rarely the one with the longest feature list; it is the one whose default structure matches how your team already sells.
Read the article
Forward Deployed AI Engineer: growth systems built inside your team
The forward deployed engineer, a role born at Palantir and now central to OpenAI and Anthropic, works inside the client's team and leaves a system the team runs. Here is how the model applies to CRM, AI agents and growth automation.
Read the article